DNS Outage [Fixed]

Posted: September 18, 2009 by Ted Kulp

Just a quick word on the outage on Friday night. Since the very beginning, CMSMS has been using Zoneedit as their DNS hosting provider. This was in the days before every domain registrar offering their own DNS hosting, so Zoneedit was the perfect solution for some quick, free DNS hosting. Since budget was such an issue in those days, we gladly accepted it. Early Friday night, we started getting random reports of CMSMS sites not being able to resolve. Of course, since all of our DNS hosting was on Zoneedit, it was the only place to look for answers. It looked like ns19 (our first server) was totally out, and ns8 (the secondary) was intermittently answering. We let it go for a few hours, but things weren't getting resolved and more and more people started to question what was going on. So late Friday evening, I decided to move the DNS totally over to Godaddy, since that's where the domain is registered anyway. I've been using the service for a few years and never had any issues, so I figured that it can't hurt. However, at some point in the near future, I will come up with a tertiary DNS server, so that if Godaddy does experience some kind of outage, we'll at least have one more server to handle any new requests. DNS name server changes can take anywhere between 1 and 72 hours to show up, depending on network conditions and your ISP's caching. Most users should be fixed shortly, and if not, patience please... the DNS changes should be coming down your line soon. Hopefully we won't have any more issues like this in the future.

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